Privacy Policy

Last updated: 15th January 2026

Data Controller Information

hypernove AG, a company incorporated under Austrian law with registration number FN859674a, is the data controller responsible for your personal data. Our registered address is Ringstraße 151, 8047 Graz, Styria, Austria.

Data We Collect

The data we collect depends on how you interact with our services. We may collect personal information directly from you when you use our website, contact us, or engage with our revenue forecasting services. This data collection enables us to provide you with our services and improve your experience.

Information You Provide Directly

• Contact details (name, email address, phone number, company information)
• Communication preferences and marketing consent
• Messages and enquiries sent through our contact forms
• Account information for our forecasting platform users
• Business data and requirements shared during consultations

Information Collected Automatically

• Website usage data and analytics information
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Log files and technical information about your interactions

How We Use Your Information

We use the personal data we collect for specific purposes that align with our business operations and your expectations. Our use of your data is always based on a lawful basis under GDPR, and we ensure that our processing activities are fair, transparent, and proportionate.

Service Provision

• Delivering our revenue forecasting services and platform access
• Responding to your enquiries and providing customer support
• Processing service agreements and managing client relationships
• Providing technical support and troubleshooting assistance

Business Operations

• Improving our services and developing new features
• Conducting market research and business analysis
• Managing our business relationships and partnerships
• Ensuring the security and integrity of our systems

Communication and Marketing

• Sending service updates and important notifications
• Providing marketing communications (with your consent)
• Sharing industry insights and relevant content
• Conducting customer satisfaction surveys

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy which explains the types of cookies we use, their purposes, and how you can control them.

Data Sharing and Disclosure

We respect your privacy and do not sell your personal data to third parties. We only share your information in specific circumstances and always ensure appropriate safeguards are in place.

Service Providers

We work with trusted third-party service providers who assist us in delivering our services, such as cloud hosting providers, analytics services, and communication platforms. These providers are contractually obligated to protect your data and use it only for the specified purposes.

Legal Requirements

We may disclose your personal data if required by law, legal process, or government request, or to protect our rights, property, or safety, or that of our users or the public.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. We are committed to facilitating the exercise of these rights and will respond to your requests within the required timeframes.

• Right of Access: Request information about how we process your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data in a structured format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing based on consent

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our data retention periods vary depending on the type of information and the purpose for processing.

• Contact enquiries and communications: 3 years from last contact
• Client service data: Duration of service agreement plus 7 years for legal compliance
• Marketing data: Until consent is withdrawn or 3 years of inactivity
• Website analytics data: 26 months (in line with Google Analytics retention)

International Data Transfers

As an Austrian company, we primarily process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us using the following contact information:

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In Austria, you can contact the Austrian Data Protection Authority (Datenschutzbehörde) at www.dsb.gv.at.